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Quality Statement

It is the philosophy of MGen Tanzania Insurance Company Limited to identify, anticipate and satisfy client expectations with a view to maintaining lasting customer value support through

  • Quality

Achieve and maintain the highest standard of quality in all aspects of our operations and to continually satisfy and exceed the expectations our clients in respect of all the products and services offered.

  • Speed

Offer high quality products and services in a timely and prompt manner and exceeding client expectations.

  • Dependability

Provide products and services that are consistent, transparent and reliable and that meet the expectations of our clients.

  • Flexibility

Embrace change and in a timely manner respond appropriately in a way that creates and strengthens partnerships with all our stakeholders.

  • Cost

Offer high quality, cost effective products and services whilst maintaining and exceeding expected returns for all stakeholders

It is of value to MGen Tanzania that we ensure that resources are put to optimum use and that our activities do not harm the environment in any way.

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