In recognition of the importance of our customers to our business, MGen shall in all instances place the interest of the customer first and ensure that customers are dealt with speedily and fairly in all their dealings with the company.
The protection of stakeholder’s interest is a paramount value of All staff shall at all times bear in mind that any form of wastage is strongly detested. All shall further be aware that accountability refers to personal and corporate responsibility for all our actions including but not limited to our particular job, our treatment of others and our treatment of the environment.
The company is committed to building a strong synergistic team that stands up for each other at all times. At the same time the company views its employees as part of a family and takes pride in employee’s personal development; be it in education or other areas of their lives.
Achieve and maintain the highest standard of quality in all aspects of our operations and to continually satisfy and exceed the expectations our clients in respect of all the products and services offered.
Offer high quality products and services in a timely and prompt manner and exceeding client expectations.
Provide products and services that are consistent, transparent and reliable and that meet the expectations of our clients.
Embrace change and in a timely manner respond appropriately in a way that creates and strengthens partnerships with all our stakeholders.
Offer high quality, cost effective products and services whilst maintaining and exceeding expected returns for all stakeholders
It is of value to MGen Tanzania that we ensure that resources are put to optimum use and that our activities do not harm the environment in any way.
MGen Tanzania Insurance Company Limited (MGen) is a general (short term) insurer and is a part of the LSA Group of Companies of Zambia which has interests in the financial services, tourism, property development and the hospitality industry. MGen started operating in Tanzania in 2007 and has been posting successful growth ever since
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